Michael Holland - Updated on July 28th, 2024
The SENTY50 system, which analyzes 50 recent customer reviews, spills the tea.
So, if you want to ensure that you get the best experience, pay close attention.
Overview: What is the W Salon?
W Salon, opened in 2013, is a full-service salon and spa. This means a team of technicians and stylists are ready to care for your hair, nails, and skin needs.
This place goes even further than most by offering services such as Derma-Planing and Microdermabrasion.
And as confirmed by these side-by-side ratings, W Salon is a model of consistency.
With a Google lifetime rating of 4.7 and a SENTY50 score of 4.8, W Salon is living up to the hype.
Of course, as we dig deeper into the details, you’ll learn whether their hair care services, in particular, are worth your time.
But as a hint: In our 2024 survey, W was deemed Best for Getting Your Hair Done As Part of a Full Spa Experience.
Top Current Customer Sentiments
Let’s start with the overall customer sentiments about the salon:
Positive Sentiments Explained
These tables underscore the stellar client experience the W Salon provides. Just look at these top sentiments:
• Excellent service (18 mentions)
• Talented stylists (16 mentions)
• Welcoming atmosphere (12 mentions)
• High-quality results (10 mentions)
• Friendly staff (9 mentions)
Glowingly positive reviews make up the lion’s share of feedback.
"The best salon, Never disappoints. Warm and friendly staff, always going the extra mile to help you no matter what."
Negative Sentiments Explained
While there were a few passing knocks about rude staff or scheduling hiccups, they appear to be isolated incidents compared to the avalanche of praise for the phenomenal service and pampering ambiance cultivated by this talented team.
W Salon Services: Hits & Misses
Now, let’s drill down and examine specific services customers deemed hits or misses.
Positively Mentioned Services Explained
When investing in self-care, you want to spend wisely on quality offerings. The W seems to exceed expectations:
• Hair coloring/highlights (22 mentions)
• Haircuts (18 mentions)
• Manicures/pedicures (14 mentions)
• Blowouts (6 mentions)
• Facials (3 mentions)
Between its hair artistry, nail services, skincare treatments, and more, the salon offers a suite of top-shelf amenities.
Negatively Mentioned Services Explained
Negative experiences like a mishandled perm or pricey credit card fees were too infrequent to represent patterns of underperformance.
Top Hairstyles & Designs
Beyond just cuts and color, these tables showcase the stylists’ versatility in trendy yet timeless looks:
Highlights:
• Balayage highlights (2 mentions)
• Layered cuts (1 mention)
• Tinsel extensions (1 mention)
Whether you want edgy pops like tinsel extensions or the latest balayage trend alongside more classic layered cuts and foiling, the W’s bench can deftly execute any vision. Variety is their strong suit!
Perceived Quality/Value Ratings for Services
Few factors matter more than delivering consistent quality that you can feel great about investing in. This table confirms the W team exceeds that bar:
• 5-star ratings for hair coloring, highlights, haircuts, manicures, pedicures, massages, facials, and more
While tiny blemishes exist, like a subpar eyelash extension incident, they’re overshadowed by a tidal wave of guests affirming that this team is well worth the price tag, no matter your pampering needs.
Most Shouted Out Stylists
Having stylists and technicians who inspire glowing, personal recommendations is hugely valuable.
Highlights:
• Jeff/Jen Severa (4 mentions)
• Sasha (3 mentions)
• Shannon Perry (2 mentions)
• Barbara (2 mentions)
• Alex (2 mentions)
Clearly, the W boasts an abundance of true artist-level talent providing premium experiences worth evangelizing over.
"I walk in and it's like Cheers. Everybody knows my name! I love my nail tech, Shannon. I follow her to the Moon. Always a pleasant experience at W."
Customer Loyalty Insights
Perhaps the finest endorsement is the W Salon’s ability to keep clients coming back for more, evidenced by:
• 21 reviews from self-professed regulars
• 26 reviews unable to confirm loyalty but likely containing some regulars
In an industry where patrons notoriously bounce around, having over 40% of these reviews come from outright loyal, long-time clients speaks volumes about their talent and consistency in nurturing lasting bonds.
W Salon Cleanliness
Only one customer specifically addressed cleanliness and stated the following.
“A really lovely salon with all the services you could want. Very clean salon and customer service was great.”
Based on other feedback, you can expect a warm and clean environment at W.
Salon Profile:
– Services: Hair Cutting/Styling, Hair Treatments, Color Services, Hair/Eyelash Extensions, Makeup, Massage, Facials, Nailcare, Microblading, Hair Removal, Microdermabrasion, etc.
– Average prices: Haircut & Style ($56+), Perms ($100+), Hair Coloring ($56+)
Location & Hours:
- Address: 9561 Westview Dr, Coral Springs, FL 33076 (Located in Magnolia Shoppes)
- Phone: (954) 753-7000
- Hours of operation: Monday from 10 a.m.-4 p.m., Tuesday-Thursday from 8:30 a.m.-9 p.m., Friday from 8:30 a.m.-7 p.m., Saturday from 8 a.m.-7 p.m., Sunday (Closed)
- Website: wsalonspa.com/
W Salon & Spa Review - FAQ
What is SENTY50?
SENTY™ departs from Google’s outdated method of lumping all feedback together by focusing on the newest detailed reviews spanning Google, Yelp, Facebook, and other platforms.
Any reviews lacking comments are filtered out, ensuring SENTY50 provides an authentic representation of how the public truly perceives a business at this precise moment.
The “50” refers to the carefully selected number of fresh reviews analyzed – just enough to accurately capture sentiment towards Coral Springs businesses without requiring a constant influx of new feedback.
How can I ensure I get paired with the most talented stylist/technician for my service needs?
Do some research on the stylists/technicians who are specifically praised by name in the reviews. We saw Jeffrey, Sasha, Barbara, Alex, and others get numerous rave reviews for their skills.
When booking, try to request one of those highly recommended “rockstar” employees. Their expertise seems to elevate the experiences.
How can I ensure I get the full luxury experience beyond the hair/nail services?
Indulge fully in all the pampering amenities and relaxing extras! The reviews rave about the atmosphere, massage services, facials, and overall transporting environment just as much as the hair/nail work. Soak it all in and permit yourself to be treated like royalty.
Conclusion
With a 4.8 SENTY50 current sentiment rating, W Salon and Spa is a top tier full-service facility where the W stands for Wow.
It caters to an upscale demographic who want their pampering to be spread on thick. But with all they have going on, hair services are their calling card.
Share this article