Michael Holland - Updated on August 16th, 2024
Ready to dive deep into what makes Salon She stand out? Below is an insiders’ look at this highly regarded spot.
To get the full scoop, I used the power of our SENTY50 system, analyzing 50 recent reviews. The goal? To capture the overall vibe and pinpoint which services you must try and which might fall short.
So, sit back and enjoy the ride—this Salon She review will be more intriguing than you expected!
Overview: What is Salon She?
Founded in 2016, the salon prides itself on being “Your luxury hair care salon.”
And luxury is the name of the game here, with a diverse array of services like Silk Press, Extensions, Braiding, and more.
They even boast a line of handcrafted organic oils for your hair and scalp.
But does Salon She live up to its luxurious reputation? Here’s how 50 recent clients collectively rated them.
With impressive glowing reviews, both Google and SENTY50 ratings (4.7 versus 4.4) showcase Salon She’s excellence.
In our 2024 annual survey, Salon She was crowned the Best for Natural Hair Services, including Silk Press and Hair Steaming.
Top Current Customer Sentiments
First, here are the top sentiments expressed by recent customers:
Positive Sentiments Explained
As you can see from the positives table, the outstanding service, stylist expertise, and focus on healthy hair resonated with many clients.
– Excellent service (18 mentions)
– Healthy Hair treatments (12)
– Professional and talented stylists (11 mentions)
– Warm, welcoming atmosphere (9 mentions)
Comments like “Mercedes is an amazing stylist” and “the salon is always clean and welcoming” highlight positive experiences.
"If your looking for a clean, professional and great atmosphere then definitely try Salon She. I Had a silk press by Mercedes she was so sweet and accommodating I absolutely love my hair so soft and silky and the products she used smelled so amazing And the customer service was very professional."
Negative Sentiments Explained
Naturally, we have to acknowledge the handful of negative voices, too. The “negatives” table shows a few customers felt let down by unprofessional behavior or unsatisfactory experiences, including:
• Accusations of rude treatment and lack of accountability (5 mentions)
• Disappointment in bad haircuts/styling (2 mentions)
• Poor experiences (4 mentions)
Overall, the positives easily outweighed the negatives, but those critical voices are still important to consider.
Salon She Hair Services: Hits & Misses
Let’s now move from sentiments to specific services:
Positively Mentioned Services Explained
First, here are the potential home runs:
- Silk presses (10 mentions)
- Sew-in weaves (8 mentions)
- Steaming treatments (6 mentions)
- Services for natural textures are major assets (5)
Negatively Mentioned Services Explained
But we’d be remiss not to unpack a few problem areas:
• Multiple mentions of shedding, tangling, or bungled weave/wig installs )6 mentions)
• Uneven or subpar silk press results, leaving too much hair out (3)
• Color service mishaps like brassiness or undesirable tones (2)
While their strengths are clear, these negative areas deserve scrutiny for improvement and consistent execution.
Top Hairstyles & Designs
Next, we broke down the services to a more granular level, and here are a few specific styles and designs that revealed themselves:
Highlights:
• On-trend defined curls look like the “SheCurly” (2 mentions)
• Glamorous special occasion updos for proms or events (1 mention)
• Signature healthy hair routines and silk press techniques (10 mentions)
Regardless of the desired vibe, these stylists have a legit range in their skillset. Pinpointing the right pro for your specific #hairgoals could be key.
Perceived Quality/Value Ratings for Key Services
When it comes to determining the best bang for your buck, the quantified ratings below provide a clear-eyed look at where Salon She delivers consistent value:
Highlights:
• 5-star ratings for rejuvenating steaming treatments and bonding Olaplex treatments
• Top-tier styling for presses, braiding, and natural services
• But more mixed value on weaves, cuts, color
Their strengths are pampering hair wellness. However, those lower ratings for weaves, trims, and color show room for improvement in consistency and training.
Important Note: The most passionate clients usually leave positive and negative reviews. So when you see a rating based on 2 or 3 mentions, don’t take that as the gospel since the sample size is so tiny. There are likely other people who left great reviews but didn’t mention any particular service.
Most Shouted Out Stylists
No business is better than its people, and this table shines a light on Salon She’s potential all-star team:
• Mercedes, the owner, receives the broadest, most effusive praise
• Kadijah, Porsha, and Brittany have also clearly built reputations as knowledgeable artists in their own rights
• If looking for a stylist strength, cross-reference their names with your desired services
Getting the right employee match could elevate your experience from good to absolutely great.
Customer Loyalty Insights
The chart showcases Salon She’s existing loyal base of repeating clients:
• 21 reviews came from die-hard repeat fans singing their praises
• But 22 left no clear indication of loyalty, and only 7 explicitly stated being new
Translating more of those first-timers into repeat business could be an area of opportunity. Incentives and consistent, personalized attention may help seal the deal.
Salon Cleanliness
Immaculate cleanliness and a welcoming environment can elevate any service.
• An overwhelming 5 reviews touting the pristine, well-appointed space
• Just 1 potential outlier implying any lack of upkeep
Coupled with amenities like complimentary beverages and snacks, Salon She seems to prioritize cultivating a pampering, spa-like experience.
"I had a fantastic experience at Salon She. Mercedes who is also the owner, who is a talented and professional hairstylist. She and her team of stylists have a range of skills and experiences to accommodate any type of hair..".
Salon She Profile:
– Services: Haircuts, Silk Press & Relaxers, Extensions, Hair Coloring, Braids, etc..
– Average prices: Deep Wave Extensions ($110+)
Location & Hours:
- Address: 9775 W Sample Rd, Coral Springs, FL 33065
- Phone: (754) 289-1389
- Hours of operation: Tuesday-Saturday from 10 a.m.-5 p.m., Sunday-Monday (Closed)
- Website: salonshehair.com/
Salon She Review - FAQ
What is SENTY50?
SENTY™ cuts through the noise of outdated data to zero in on the current prevailing attitude towards businesses.
Departing from Google’s approach of lumping all feedback together indiscriminately, SENTY50 focuses solely on the newest detailed reviews spanning Google, Yelp, Facebook, and beyond – filtering out any lacking comments. This targeted analysis offers an authentic representation of how people truly perceive a business in the present moment.
The figure “50” in SENTY50 refers to the ideal number of fresh reviews examined to accurately gauge sentiment for Coral Springs businesses without a constant influx of feedback.
How can I evaluate if Salon She is the right fit for me?
Pay close attention during your first visit, especially to your specific stylist’s technical skills, bedside manner, and overall reputation based on other clients’ feedback.
While the team is highly rated overall, there were some discrepancies across individual stylists. If anything seems misaligned with your priorities, don’t hesitate to trust your gut feeling.
What should I do if I have concerns after my appointment?
Be prepared to provide honest, diplomatic feedback if you have any issues, but also remain open-minded to resolving things agreeably.
The owner Mercedes values healthy hair and customer satisfaction. A constructive approach to addressing concerns could allow you to reach a fair solution together.
Summary
With a SENTY50 rating of 4.4, it’s clear that Salon She is a top tier hair salon.
Their expertise in natural hair care is second to none. Just incorporate the key elements revealed in this review into your decisions and you should have a fabulous experience.
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