Michael Holland - Updated on August 27th, 2024
This post is a review of Miko Salon. Keep reading if you’re looking for a place that excels at more than just hair.
Using our SENTY50 system, I analyzed 50 recent customer reviews to uncover the real Miko. The goal of SENTY is to share how clients feel about the salon and what they say.
So, let’s get to it.
What is Miko Salon?
Miko & Co. Salon & Spa opened in 1988 and has since occupied a prominent spot among hair salons in Coral Springs. But it offers much more than just hair services. You can get the full spa treatment at this place.
In addition to hair services, Miko offers nail services, eyelash and brow treatments, skincare, and massages.
Of course, when a salon offers many services, you might wonder how well they maintain consistent quality. These graphs compare Miko’s Google rating with its SENTY50 rating.
Miko has compiled nearly 200 lifetime customer reviews with a 4.6 rating. And while the current sentiment rating reflects a small dip, a 4.2 score is still excellent.
I will also drill down shortly to see if their hair services help or hinder the rating.
Finally, when compiling our annual hair salon survey 2024, Miko made the top 5 list but didn’t exceed other salons in one particular service area.
So, you can view it as a solid all-around spot for your beauty needs.
Top Current Customer Sentiments
The following tables reveal the current vibe felt and experienced by recent clients:
Positive Sentiments Explained
This table quickly validates why Miko Hair Salon seems to have such a stellar reputation. The key ingredients are all there:
• Excellent service mentioned most frequently (18 times)
• Friendly, attentive staff warmly praised (14 times)
• Great results achieved by talented stylists (12 times)
• Stylists’ professionalism and ambiance also highlighted
When a salon can consistently hit all these high notes, it’s no wonder Miko has cultivated so many glowing reviews and loyal clients over the years.
"Miko & Salon is a really GREAT salon! The hairdresser that cut my hair was so sweet and she did a great job on my hair."
Negative Sentiments Explained
Of course, no place is perfect. This table reveals some areas of opportunity, though the negatives don’t appear to be overwhelmingly common:
• Poor communication issues like no call-backs (6 mentions)
• Unsatisfactory results not meeting expectations (5 mentions)
• Some unprofessional service experiences (4 mentions)
Smaller gripes like long wait times and inexperienced staff are noted, but based on the lower numbers, they don’t seem to be rampant.
Miko Salon Services: Hits & Misses
Now, let’s examine the specific products and services that received positive and negative customer mentions.
Positively Mentioned Services Explained
When it comes to their bread-and-butter offerings, Miko appears to shine based on this rundown of their most popular services:
• Hair coloring services earn tons of praise (12 mentions)
• Haircuts are also among their most-loved treatments (10 mentions)
• Highlights, mani/pedis, and blowouts round out the top 5
These are arguably the core services any top salon needs to nail absolutely, so Miko seems to have its bases covered with a proven track record in all the crucial areas.
Negatively Mentioned Services Explained
On the flip side, the negatives table reveals a few services that could potentially use some improvement:
• Hair perms earned multiple complaints about poor results (3 mentions)
• Nail services like manicures/pedicures had reports of inexperienced techs (2 mentions)
• Even haircuts and highlights had isolated issues like miscommunication and uneven application
While not complete deal breakers, these negative experiences underscore the importance of doing your research on each service beforehand. Managing expectations will be key.
Top Hairstyles & Designs
For the hair trendsetters, this table is a fun glimpse into Miko’s most praised handiwork when it comes to coveted, in-demand styles:
Highlights:
• Balayage highlights and color melting among the top specialties (2 mentions each)
• Curly haircuts and styling also get shout-outs (2 mentions)
• Even intricate services like wedding/event updos earn kudos (1 mention)
With such an impressive range of styling capabilities, Miko’s artists stay on the cutting edge while also mastering classic looks.
Perceived Quality/Value Ratings for Key Services
Of course, stellar services mean little if they don’t offer good value. This table provides crucial insight into which treatments may be worth the splurge:
Highlights:
• Hair coloring, highlights, and blowouts all earn impressive 4.0+ ratings, suggesting these are the biggest bang-for-your-buck services
• Perms, waxing, and some nail treatments rank below 3.5, potential warning signs about the value in those areas. But see note below.
When it comes to budgeting your beauty spend, this data can help prioritize where to invest for the best possible experience and results.
Important Note: Usually, the most passionate clients leave positive and negative reviews. So when you see a rating based on 2 or 3 mentions, don’t take that as the gospel since the sample size is so tiny. There are likely other people who left great reviews, but didn’t mention any particular service.
Most Shouted Out Stylists
One of the most compelling tables is this look at Miko’s resident “star stylists” who seem to have legions of fans:
• Alejandra stands out with 8 positive mentions for hair color, highlights, updos, and stellar customer service
• Jenny also earns major kudos (4 mentions) for her work with haircuts, curly tresses, and waxing
Having talents like these two that garner such widespread praise gives confidence in the overall quality and consistency at Miko. With artists this skilled, you’re in great hands.
"Beautiful and welcoming salon! I went for a pedicure and waxing which I did with Jenny. The service was awesome; she literally pampered me from start to finish. This is a one stop place, you can literally get everything done here which is great."
Miko Customer Loyalty Insights
In terms of the clientele mix, this table reveals a healthy balance across the board:
• 17 reviews from first-time customers
• 21 reviews from loyal, repeat/regular clients
• 12 From clients whose loyalty couldn’t be determined
While new business is always great to attract, having such a solid base of fiercely loyal regulars is even more important for building a stellar reputation. Miko is doing an excellent job retaining clients.
Salon Cleanliness
This table should put any concerns about cleanliness and upkeep to rest:
• 2 reviews specifically complimented the clean, beautiful facility
• 0 negative comments about lack of hygiene or unsanitary conditions
Maintaining a tidy, well-kept salon environment is crucial in a service industry like hair and beauty. With no complaint in this area, Miko appears to check all the boxes.
Miko Salon & Spa Profile:
– Services: Haircuts, Blowouts, Hair Coloring, Highlights, Special Treatments, Full-Service Nailcare, Facials, Dermaplaning, Massages, Lashes/Eyebrows, Hair Removal, etc.
Location & Hours:
- Address: 10625 W Atlantic Blvd, Coral Springs, FL 33071 (Located in Cypress Run Marketplace)
- Phone: (954) 753-4404
- Hours of operation: Sunday & Monday (Closed), Tuesday-Wednesday from 9 a.m.-7 p.m., Thursday-Saturday from 9 a.m.-8 p.m.
- Website: mikoandcosaloncoralsprings.com/
Miko Salon & Spa Review - FAQ
What is SENTY50?
SENTY™ provides a unique perspective on hair salons by analyzing only the most recent reviews and comments across multiple platforms.
Unlike Google’s approach of aggregating all feedback indiscriminately, SENTY50 targets the latest detailed reviews from sources like Google, Yelp, and Facebook, excluding any without accompanying comments. This targeted analysis offers an authentic snapshot of how people genuinely perceive a business at the present moment.
The “50” in SENTY50 refers to the carefully selected number of reviews considered optimal for gaining an accurate pulse on hair salons in Coral Springs, where a constant flow of feedback may not be available.
I'm worried about waiting long or having services take forever. Any tips?
Based on my analysis, Miko has a lot of positives like excellent service and a talented team. However, no business bats a thousand every single time.
Come in with an open mind, but also realistic expectations that there could be minor areas for improvement. Be an engaged, communicative client and the odds seem very favorable you’ll have a fantastic experience.
With a few negative reviews, I'm nervous this place won't live up to the hype. How can I set proper expectations?
Based on my analysis, Miko has a lot of positives like excellent service and a talented team. However, no business bats a thousand every single time.
Come in with an open mind, but also realistic expectations that there could be minor areas for improvement. Be an engaged, communicative client and the odds seem very favorable you’ll have a fantastic experience!
Conclusion
Miko has a SENTY50 rating of 4.2 which is very good. They are a full blown salon and spa facility that can do it all.
Based on our review, this a place to go for your all-around beauty needs. You can get your hair done and be pampared with a relaxing massage or other wellness or beauty treatment.
Share this article