This review of FRANZ Hair Salon will give you the scoop on how recent customers truly feel about the place.
That includes the overall vibe, service hits and misses, top stylists, cleanliness, and more.
The SENTY50 system, which analyzes every aspect of 50 recent client reviews, revealed many of these insights.
So, if you’ve considered visiting this salon, prepare for some no-holds-barred revelations.
Overview: What is FRANZ Hair Salon?
Established in 2015, FRANZ offers a full menu of haircare and styling services but touts itself as the highlights specialist.
I’ll dive into specific services in a moment, but here’s how clients view the salon overall.
Of course, the Google 4.8 rating, based on over 200 reviews, is a lifetime score. So when you compare that score to their 4.4 SENTY50 rating, FRANZ started super strong but experienced some small inconsistencies recently.
But don’t get it twisted, a 4.4 SENTY rating is still outstanding and top notch.Â
In our 2024 annual survey, FRANZ was deemed Best forBalayage, which is their self-proclaimed specialty.
Top Current Customer Sentiments
Here are the top 5 positive and negative sentiments customers shared about the salon:
Positive Sentiments Explained
While no business is perfect, this first table immediately shines a positive light on the FRANZ Hair Salon. The overwhelmingly recurring positive sentiments were:
• “Great haircuts” mentioned most in 17 reviews – expertise cutting seems top-notch • 14 reviews praised the “friendly staff” – you’ll feel welcome and comfortable • 12 reviews raved about “beautiful results” – expect stunning hair transformations
With haircuts, friendly service, and gorgeous outcomes dominating, it paints an enticing picture of a salon that excels at delivering the essentials in a warm environment.
"I can’t gate keep this salon. The stylist Luciana is talented and skilled in her craft. Luciana is a gem! I’m so glad I found my stylist in Coral Springs..."
Negative Sentiments Explained
Of course, you can’t disregard the negatives either. Some potential red flags to be aware of include:
• 6 reviews cited “rude behavior” – occasional lapse, but still concerning • 5 mentioned a “poor experience” – hopefully not the norm • 4 noted “unsatisfactory results” – most loved it, but some were disappointed
While not deal-breakers, a few rude encounters or botched results are unacceptable. Keeping this in mind may prompt extra cautiousness throughout the experience.
FRANZ Hair Salon Services: Hits & Misses
When it comes to their most popular and praised services, FRANZ Hair Salon seems to be a powerhouse for:
Positively Mentioned Services Explained
On the positive side:
• Haircuts ranked #1 with 22 positive mentions – their true calling card • Color/Highlights followed with 18 – they shine in vibrant, multidimensional hues • Balayage skills also praised 7 times – expect sun-kissed, lived-in color looks • Blown away by blowout/styling skills per 6 mentions
With their bread-and-butter haircut skills combined with coloring artistry, both cut and color spheres appear to be FRANZ’s forte.
Negatively Mentioned Services Explained
However, let’s look at where some missteps happened, according to the table:
• 8 unhappy with haircuts: uneven, choppy, not as requested • 5 didn’t love color services: wrong shades, brassy tones • 3 highlights misses: harsh lines, unnatural looking • 2 frizzy, didn’t hold blowout/style While none of these negatives dominated, they underscore the importance of clearly communicating your desired look and speaking up if anything seems amiss during the service. Don’t be afraid to give feedback.
Top Hairstyles & Designs
In addition to their core strengths, FRANZ stylists were called out for their deft hand at more specialized styles and textures:
• 5 reviews loved their curls and straightening services • 3 raved about the stylists’ skills with edgy, short cuts
So, if you’re seeking a more intricate look or styling, or certain hair texture, FRANZ seems staffed with a versatile team capable of meeting unique needs.
Further Breakdown of Styles
Expanding on that versatility, this table confirms their expertise across a range of hair types and styles:
Highlights:
• Skilled in styles like balayage (9), highlights (18) for any hair texture
• Deftly cut curly (3), straight (2), short edgy (3) locks with precision
Based on these mentions, no matter your hair’s texture or your desired cut and color, FRANZ appears equipped to tackle it with finesse.
Perceived Quality/Value Ratings for Key Services
This quantitative table drives home the excellent value proposition FRANZ Hair Salon seems to offer its customers:
Highlights:
• Haircuts, balayage, and treatments like keratin all scored above 4.0 • Even blowouts, the “worst” rated service, still averaged a respectable 3.8
Nearly every key service received excellent ratings, which reinforce the skilled delivery and attention to detail you can expect.
Important Note: Usually, the most passionate clients leave positive and negative reviews. So when you see a rating based on 2 or 3 mentions, don’t take that as the gospel since the sample size is so tiny. Some likely others left reviews but didn’t mention any particular service.
Most Shouted Out Stylists
Of course, the stylists themselves are masters of their craft based on these standouts:
• Franz was praised 15 times for cuts, color, balayage prowess • Luciana’s 11 kudos for handling curls, coarse textures • Anderson aces blowouts (4)
While the entire team seems talented, you may want to request an appointment with one of these frequently raved-about stars like Franz or Luciana to guarantee an exceptional experience.
"Just drove by for a quick hair cut, not knowing anything about this place. BEST haircut I’ve had in my 49 years."
FRANZ Customer Loyalty Insights
The diverse mix of customers provides confidence that FRANZ can both attract fresh faces and retain loyal clientele:
• 19 identified as loyal repeat/regular customers – excellent clientele retention • 7 first-timers willing to give it a try – ability to draw new business
Whether Looking for a new go-to spot or just visiting, FRANZ has a winning formula to satisfy varied customer needs.
Salon Cleanliness
Last but certainly not least, you can rest assured this is a clean, hygienic operation:
• 3 positive reviews: “clean,” “well-kept salon” environment • No negative mentions about cleanliness or upkeep
Between the pristine environment and COVID-conscious practices noted, FRANZ prioritizes health and safety for customers.
Address: 9742 W Sample Rd, Coral Springs, FL 33065 (Located in Coral Springs Commerce Center)
Phone: (954) 906-5356
Hours of operation: Sunday & Monday (Closed), Tuesday-Friday from 10 a.m.-6 p.m., Saturday from 10 a.m.-5 p.m.
Website: None
FRANZ Hair Studio Review - FAQ
What is SENTY50?
Offering a timely, nuanced alternative to Google’s one-size-fits-all approach, SENTYâ„¢ provides an authentic read on current attitudes toward businesses.
SENTY50 analyzes only the latest detailed reviews with comments from Google, Yelp, Facebook, and others — thus ignoring outdated or sparse feedback.
This focused method captures the prevailing public sentiment about a business right now. The “50” refers to the optimal number of fresh reviews evaluated to accurately gauge feelings towards Coral Springs businesses without constant new feedback.
Are there any specific stylists I should try to book with for the best experience?
While the reviews indicate the whole team is talented, you may want to specifically request one of the senior stylists, like Franz or Luciana, if you can. The salon owners and lead talents were praised as true masters of their craft who nailed it.
I've had not-so-great experiences at other salons before. Any tips for this place?
This salon goes above and beyond more often than not. But a little extra communication to align expectations never hurts.Â
Feel free to speak up if anything seems off, and don’t hesitate to relax and enjoy the pampering experience once you’ve clearly conveyed what you’re looking for.
Summary
With a 4.4 SENTY50 rating, FRANZ’s customers love his services, particularly Balayage and Highlights.
The only potential rub some customers identified is with Franz the salon owner. He is super talented, but his personality may not mesh with everyone.
That may be a small price to pay for knockout results.
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